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Ora Oakland

Oakland, CA

Building

Rating
Overall
3.2
Condition
3.5
Satisfaction
3.2
Recommend
50%

Landlord

Vaughn Management Group
As of May 2023

This Location

Rating
Overall
3.7
Reasonableness
3.8
Responsiveness
4.0
Recommend
67%

Overall

Rating
Overall
3.7
Reasonableness
3.8
Responsiveness
4.0
Recommend
67%

Reviews

CA
Candace A.
May 2023
5.0
Building
Recommends
Condition
Satisfaction

I've been living at Ora for over a year, and the experience has been fantastic. The location is unbeatable with easy access to public transit, parks, and downtown amenities. The building's maintenance team, led by Juan, is always on top of things, ensuring that everything runs smoothly. It feels like they treat the building as their own, paying close attention to details and responding quickly to any issues.

Landlord
Vaughn Management Group
Recommends
Responsiveness
Reasonableness

Kelly has been an absolute star as our property manager. She's an excellent listener, always open to feedback, and takes action swiftly. Under Kelly's management, there have been noticeable improvements in security and community engagement. She genuinely cares about the tenants and goes out of her way to make sure we're comfortable and heard.

GC
Gloria C.
Mar 2023
1.3
Building
Recommends
Condition
Satisfaction

Unfortunately, my time at Ora wasn't as pleasant as I hoped. While the maintenance staff deserve praise for their hard work, the building itself has serious flaws, particularly with noise insulation. The walls are thin, and you can hear everything from your neighbors, which can be quite disruptive, especially when they're inconsiderate.

Landlord
Vaughn Management Group
Recommends
Responsiveness
Reasonableness

Dealing with the management at Ora was a frustrating ordeal. They seemed to be unresponsive to complaints and even retaliatory when faced with persistent issues. It's disheartening when you feel like your concerns are met with hostility instead of helpfulness. The management team could definitely use some training in customer service and tenant rights.

AC
Amy C.
Feb 2023
4.7
Building
Recommends
Condition
Satisfaction

The Ora Oakland has been my home for a memorable 15 months. Its staff made my stay comfortable, and I always found the community to be friendly. While there were some downsides, like the parking situation and the city's increasing crime, the building's charm and the good memories outweigh the negatives for me.

Landlord
Vaughn Management Group
Recommends
Responsiveness
Reasonableness

I've had the pleasure of interacting with both Sindy and Kelly during my time here. Kelly, in particular, has shown excellent leadership skills and a commitment to the community. It's clear that she strives to make Ora a better place for everyone, and her efforts have not gone unnoticed.

LM
Lisa M.
Aug 2022
1.6
Building
Recommends
Condition
Satisfaction

The Ora complex leaves much to be desired when it comes to security and management presence. Residents often feel like they need to fend for themselves, which is not what you'd expect in a luxury complex. The fact that many feel the need to own large dogs for safety is telling of the security issues that persist within the building.

Landlord
Vaughn Management Group
Recommends
Responsiveness
Reasonableness

Kelly, the building manager, seems to be trying to make improvements, but her approach can sometimes feel misguided. While she has taken some positive steps, like looking into vandalism incidents, her handling of complaints can come off as overreactive. It's important for management to build trust and maintain open, respectful communication with tenants.

MP
Matthew P.
May 2021
2.8
Building
Recommends
Condition
Satisfaction

Living at Ora for the past year has been a rollercoaster. There were some serious security concerns that made us question our safety. However, I must admit, recent efforts to enhance security with nightly patrols and security meetings have been a step in the right direction. It's imperative for a community to feel safe, and it seems like we're on our way there.

Landlord
Vaughn Management Group
Recommends
Responsiveness
Reasonableness

Kelly's leadership and responsiveness have been a breath of fresh air. After numerous issues, she sat down with us, listened to our worries, and took concrete steps to address them. Her empathetic approach and dedication to problem-solving have started to turn things around at Ora. It's refreshing to have someone in charge who genuinely cares about the residents' well-being.

VR
Vincent R.
Mar 2021
4.7
Building
Recommends
Condition
Satisfaction

The Ora apartment complex is a gem in Oakland. The rents are reasonable compared to other places nearby, and the amenities are well-maintained. I've been here a short while, but I've already met some great neighbors. The common areas are kept clean, and there's a sense of community that's hard to find elsewhere.

Landlord
Vaughn Management Group
Recommends
Responsiveness
Reasonableness

Our landlord, Kelly, is hands down one of the best. From the move-in process to settling in, she's been supportive every step of the way. She's personable and efficient, which makes all the difference. It's reassuring to have a resourceful person like her to reach out to.