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Hanover Northgate

$$$|Oakland, CA

hanovernorthgate.com

Building

Rating
Overall
3.8
Condition
3.7
Satisfaction
3.9
Recommend
71%

Landlord

The Hanover Company
As of Feb 2024

This Location

Rating
Overall
3.4
Reasonableness
3.7
Responsiveness
3.7
Recommend
57%

Overall

Rating
Overall
3.4
Reasonableness
3.7
Responsiveness
3.7
Recommend
57%
Hanover Northgate

Description

  • gym
  • pool
  • parking
  • pets
  • lounge
  • rooftop

Hanover Northgate's luxury North Oakland apartment homes feature open-concept kitchens with stainless steel appliances, granite slab and quartz countertops, custom frameless cabinetry, large islands and more. The building is pet-friendly with a lounge and 24-hour fitness center onsite. Parking is available in a controlled access parking garage onsite as well.

Reviews

MS
Miguel S.
Feb 2024
5.0
Building
Recommends
Condition
Satisfaction

The atmosphere at Hanover Northgate is just what I was looking for. It's a quiet sanctuary amidst the city bustle. While Oakland itself can get a bit noisy, the building provides a nice escape. The amenities are a major plus - always clean and well-maintained, making my living experience here quite enjoyable.

Landlord
The Hanover Company
Recommends
Responsiveness
Reasonableness

Keith from maintenance has been a lifesaver. He's not only great at what he does but also incredibly courteous. It's reassuring to know that if there's a problem, it'll be handled efficiently. Mirna and the rest of the staff have been welcoming and helpful throughout my stay, making me feel well taken care of.

CJ
Cynthia J.
Jan 2024
4.7
Building
Recommends
Condition
Satisfaction

Hanover Northgate has been my home for several months now, and I'm really satisfied with my experience. The amenities are fantastic, and the building is kept very clean. Walking distance to everything I need is a huge perk. The only downside is the occasional leak in the parking garage, but it's a minor issue considering all the positives.

Landlord
The Hanover Company
Recommends
Responsiveness
Reasonableness

The leasing staff, especially Khadijeh, Taylor, and Rachel, have been nothing short of professional and friendly. They make it easy to ask questions and address concerns, which is very comforting. The maintenance team's responsiveness to work orders has been impressive, always adhering to my requests and respecting my home.

AP
Andrew P.
Sep 2023
5.0
Building
Recommends
Condition
Satisfaction

Living at Hanover Northgate has been such a wonderful experience! The building is always quiet which is perfect for when I need to relax. I adore how clean and accessible the amenities are - they've truly thought of everything. Plus, the location couldn't be better, being so close to the lake and local businesses is a dream!

Landlord
The Hanover Company
Recommends
Responsiveness
Reasonableness

The management team here is top-notch. They handled my urgent move-in situation with such professionalism and speed - I couldn't be more grateful. The application process was a breeze thanks to their efficiency. The maintenance staff, especially, are always on the ball, fixing issues promptly and with a friendly attitude.

JF
Jessica F.
Dec 2022
1.4
Building
Recommends
Condition
Satisfaction

The building itself is pleasant with nice amenities, but the experience is marred by maintenance delays. Persistent issues like broken elevators and security concerns make it clear that more attention is needed for upkeep. The additional costs for parking and utilities also add up, detracting from the value proposition.

Landlord
The Hanover Company
Recommends
Responsiveness
Reasonableness

My interactions with the leasing office have been a mixed bag. While initially impressed by the professionalism of some staff members like Khadijah, the continued problems and some unprofessional behavior from other staff have made my stay less enjoyable. It feels like there's more emphasis on new leases than resident satisfaction.

MB
Mary B.
Oct 2022
3.3
Building
Recommends
Condition
Satisfaction

I love the spacious apartments and pet-friendly policy here, but I do wish there were better solutions for pet waste management. It would significantly improve the living experience. Additionally, while the amenities are nice, they could be better for the price, especially the gym which needs some updates.

Landlord
The Hanover Company
Recommends
Responsiveness
Reasonableness

Unfortunately, my interactions with some of the staff here have been less than stellar. There appears to be a focus on attracting new tenants rather than addressing the concerns of current ones. It was especially disheartening to deal with Kadijah who seemed unprofessional at times. This definitely put a damper on my overall experience.

LH
Lisa H.
Mar 2022
5.0
Building
Recommends
Condition
Satisfaction

The Hanover Northgate apartments are a gem in Oakland. The units are modern and in immaculate condition, and I never have to worry about cleanliness in the common areas. It's such a peaceful environment too, I hardly ever hear noise from my neighbors. Plus, the convenience of being able to walk to so many great spots is unbeatable.

Landlord
The Hanover Company
Recommends
Responsiveness
Reasonableness

I can't say enough good things about the maintenance team here. Keith, in particular, deserves a shout-out for his fantastic work and kind demeanor. It's clear that the staff, including Mirna, are dedicated to making the living experience as smooth as possible. They're always approachable and go the extra mile to assist with any issue.

DP
David P.
Aug 2021
1.4
Building
Recommends
Condition
Satisfaction

While Hanover Northgate has great aesthetics and is situated in a lovely part of Oakland, the maintenance of the building has been lacking. The slow response to essential repairs is frustrating, especially considering the high rent. More transparency and quicker resolutions would make this a much better place to live.

Landlord
The Hanover Company
Recommends
Responsiveness
Reasonableness

Despite the beautiful property and Khadijah's professionalism during the leasing process, the lack of upkeep and the way issues are handled post-move-in leave much to be desired. It's disappointing that after such a smooth application phase, the ongoing management doesn't meet the same standard.