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Channel House

Oakland, CA

Building

Rating
Overall
4.9
Condition
4.7
Satisfaction
4.9
Recommend
100%

Landlord

CIM
As of Feb 2024

This Location

Rating
Overall
5.0
Reasonableness
5.0
Responsiveness
5.0
Recommend
100%

Overall

Rating
Overall
5.0
Reasonableness
5.0
Responsiveness
5.0
Recommend
100%

Reviews

HJ
Helen J.
Dec 2023
5.0
Building
Recommends
Condition
Satisfaction

The apartment building itself is quite new and has been an exceptional place to live over the past year. The staff ensures that any concerns are addressed quickly and efficiently, maintaining the high standard of the building and its amenities. It's a wonderful community that I'd recommend to anyone.

Landlord
CIM
Recommends
Responsiveness
Reasonableness

The staff here are incredibly personable and make sure that residents feel taken care of. Any issues that come up are dealt with promptly, which really adds to the overall positive experience of living here.

TS
Tonya S.
Nov 2023
5.0
Building
Recommends
Condition
Satisfaction

Living in this building for two years has been a dream. The luxuries are just top-notch and it's incredibly comfortable. I particularly enjoy the public facilities which are always spotless and available. Plus, the location is ideal with so many walkable spots like Cellarmaker and Nidos. It's been a great place to call home.

Landlord
CIM
Recommends
Responsiveness
Reasonableness

The staff here are nothing short of amazing. David and Crystal stand out with their friendly demeanor and eagerness to organize community events. They're always there when you need assistance. It's a real community vibe here, thanks to their efforts.

EL
Emily L.
Aug 2023
5.0
Building
Recommends
Condition
Satisfaction

Channel House has been nothing short of a fantastic living experience. The amenities and scenery are absolutely amazing, and the resident-focused events create a welcoming community atmosphere. It's been a joy living here and I'm excited to continue making memories in this beautiful space.

Landlord
CIM
Recommends
Responsiveness
Reasonableness

Desmond from the leasing office deserves a shout-out for his personable nature and dedication to finding the right unit for residents. He was a big part of why I decided to make Channel House my home. He's always available for a chat, making everything feel more personal and less transactional.

WG
William G.
Oct 2022
4.9
Building
Recommends
Condition
Satisfaction

The building's location is unbeatable, situated right in Jack London Square near all the essential stops. It's a lively area with lots of community events to enjoy. The staff are always on point, making the living experience here very pleasant.

Landlord
CIM
Recommends
Responsiveness
Reasonableness

David, Will, and Crystal from the front desk and leasing office are all stars. Friendly, helpful, and always with a smile - they make every interaction a joy. It's like they're part of your day in the best possible way.

Anonymous Tenant
Jun 2022
4.7
Building
Recommends
Condition
Satisfaction

Having lived here for 2 years, I've seen the building go through some ups and downs. Lately, there's been more maintenance to spruce things up, which is appreciated. The community is great, especially for dog owners, and the added security in the parking garage has been a huge improvement.

Landlord
CIM
Recommends
Responsiveness
Reasonableness

Staff like Dave, Crystal, and Will really make this place stand out. They're attentive to concerns, quick to respond to questions, and just generally have your back. With the new management, things like the fire alarm issues have been resolved, which shows they're listening and making changes.

PJ
Preston J.
Nov 2021
5.0
Building
Recommends
Condition
Satisfaction

The neighborhood is safe and convenient, which makes living here for almost two years a true pleasure. The other residents are friendly, and the monthly resident events add a nice touch to the community feel of the place. It's definitely one of the best living experiences I've had.

Landlord
CIM
Recommends
Responsiveness
Reasonableness

Brittany & Desmond Nelson are fantastic. They're always available to help and really know how to manage a building. Their approachable and kind nature makes them stand out as exceptional landlords.

MB
Michael B.
Oct 2021
5.0
Building
Recommends
Condition
Satisfaction

This property is absolutely stunning and has been meticulously maintained. The spacious units with their breathtaking views and modern appliances have made living here a luxury experience. The 24-hour security is also a huge plus, providing peace of mind at all hours.

Landlord
CIM
Recommends
Responsiveness
Reasonableness

Working with Isaiah was a highlight of the leasing process. He was patient, informative, and it was evident he cared about finding the perfect apartment for us. It's rare to come across someone so dedicated and pleasant in his role.