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Atlas Apartments

Oakland, CA

Building

Rating
Overall
3.5
Condition
3.7
Satisfaction
3.7
Recommend
57%

Landlord

Greystar
As of Feb 2024

This Location

Rating
Overall
3.4
Reasonableness
3.7
Responsiveness
3.4
Recommend
57%

Overall

Rating
Overall
3.4
Reasonableness
3.5
Responsiveness
3.4
Recommend
60%

Reviews

CH
Colleen H.
Feb 2024
1.9
Building
Recommends
Condition
Satisfaction

Living at Atlas for more than 15 months has given me a true sense of the building's character. The design aesthetics are top-notch, and the amenities, including the gym and community spaces, are impressive. It's clear that efforts have been made to create a sense of community here, which is appreciated. However, the safety concerns and inadequate responses to incidents are troubling.

Landlord
Greystar
Recommends
Responsiveness
Reasonableness

The management team at Atlas shows promise, but there's a disconnect between their intentions and the execution. It's important for them to be proactive rather than reactive, especially when it comes to safety and maintenance issues. Communication and follow-up need to be priorities to ensure residents feel heard and taken care of.

ME
Micheal E.
Dec 2023
1.4
Building
Recommends
Condition
Satisfaction

The Atlas certainly has its ups and downs. The building's design is modern and the community events are a nice touch to meet your neighbors. However, the lack of attention to detail, from cleanliness to maintenance, is disappointing. The common areas need more frequent deep cleaning, and the amenities, while great on paper, often don't live up to expectations.

Landlord
Greystar
Recommends
Responsiveness
Reasonableness

Management at Atlas tries to be helpful, but their follow-through is lacking. It's concerning that security measures don't seem to be taken seriously, and it's unsettling to hear about residents' safety concerns being neglected. They need to work harder to ensure that the staff is fully aware of the building's policies and procedures for the safety and comfort of everyone.

RM
Robert M.
Aug 2023
4.4
Building
Recommends
Condition
Satisfaction

The amenities at Atlas are a real highlight, especially the rooftop with its hot tub and breathtaking views. You can't beat the scenery, and it's a pretty sweet spot to relax. The pool area is decent, although you've got to catch it at the right time for some sunshine. It's a shame the pool lounge chairs are in such bad shape; they could really use a good cleaning or replacing.

Landlord
Greystar
Recommends
Responsiveness
Reasonableness

The leasing team, particularly Rechel, is outstanding. They're friendly, efficient, and make the paperwork process a breeze. On the other hand, their responsiveness to issues once you're all moved in seems to dip, which can be frustrating. They need to step up their game in addressing residents' concerns promptly.

CA
Christopher A.
Apr 2023
5.0
Building
Recommends
Condition
Satisfaction

Atlas offers a luxurious living experience with its well-appointed amenities and friendly community atmosphere. The building itself is a beacon of modern city life, with comfortable spaces to socialize and unwind. The views of the city are unmatched and truly emphasize the beauty of Oakland.

Landlord
Greystar
Recommends
Responsiveness
Reasonableness

The professionalism of the staff, particularly those at the leasing office, makes a big difference in the overall living experience at Atlas. They demonstrate patience and friendliness, which goes a long way when dealing with the stress of paperwork and moving. It's clear they care about the residents' comfort and satisfaction.

LC
Lori C.
Dec 2022
5.0
Building
Recommends
Condition
Satisfaction

I've been living at Atlas for over two years and I've always appreciated the friendly staff and the pristine condition of the building. The coffee machine is an absolute gem and starts my day off right. It's the little things like this that make apartment living feel luxurious.

Landlord
Greystar
Recommends
Responsiveness
Reasonableness

Shoutout to Brayan at the front desk for always being there with a welcoming smile and a helping hand. The staff's efforts don't go unnoticed and are a big part of what makes Atlas feel like home. It's the people that make a place, and the Atlas team is doing a great job.

MY
Michael Y.
Jul 2022
5.0
Building
Recommends
Condition
Satisfaction

I've been at Atlas for a short while, but it's already clear that this place has a lot of potential. The array of layouts offered is impressive and I found one that suits my needs perfectly. The amenities are top-notch, and the vibe here is generally friendly and welcoming. The den space in my 1b/1b unit is a fantastic addition for work and guests.

Landlord
Greystar
Recommends
Responsiveness
Reasonableness

The staff, particularly Alfonso, have been amazing here at Atlas. They go above and beyond to make sure new tenants are settled and happy with their choice. It's reassuring to have such attentive and caring people to turn to when you need help getting acclimated to a new home.

CO
Christine O.
Oct 2021
1.4
Building
Recommends
Condition
Satisfaction

Living at Atlas for the past 9 months has been a mixed bag. The apartment units themselves are stunning, with amazing views and modern appliances. However, the state of the common areas, the malfunctioning amenities, and the lack of proper management cast a shadow over the experience. The building's cleanliness leaves much to be desired, detracting from the otherwise luxurious feel.

Landlord
Greystar
Recommends
Responsiveness
Reasonableness

Atlas management needs to step up their game when it comes to addressing residents' concerns. The nickel and diming for every little thing is off-putting and not what you'd expect from a luxury apartment complex. It's vital for management to take a more active role in maintaining the building's standards and ensuring residents feel valued.