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Aqua Via Apartments

Oakland, CA

Building

Rating
Overall
4.8
Condition
4.5
Satisfaction
4.5
Recommend
100%

Landlord

SRG Residential
As of Nov 2023

This Location

Rating
Overall
4.9
Reasonableness
4.7
Responsiveness
4.7
Recommend
100%

Overall

Rating
Overall
5.0
Reasonableness
4.8
Responsiveness
4.8
Recommend
100%

Reviews

AH
Amanda H.
Nov 2023
4.7
Building
Recommends
Condition
Satisfaction

Aqua Via has been my home for over a decade, and I've seen many changes. The building itself has a lot to offer and has been kept up well over the years. However, the recent years have brought quite some frustration due to management issues. But with the new team in place, including the wonderful Bria and Phi, I've seen positive changes that make me optimistic for the building's future direction.

Landlord
SRG Residential
Recommends
Responsiveness
Reasonableness

The recent changes in the property management team at Aqua Via have been a breath of fresh air. The previous group left a lot to be desired, but with the arrival of the new team, things have taken a turn for the better. They are accessible, friendly, and have excellent follow-through. Bryant, Head of Maintenance, along with Bria and Phi, have made living here enjoyable again.

MS
Matthew S.
Aug 2023
5.0
Building
Recommends
Condition
Satisfaction

This building has been my home for several years, and what a gem it has been. The amenities, like the gym and the outdoor deck, are top-notch, not to mention the building's tight security that gives peace of mind. It's been great living in a dog-friendly environment where the tenants are friendly and welcoming. The apartment itself is spacious and bathed in light thanks to the expansive windows.

Landlord
SRG Residential
Recommends
Responsiveness
Reasonableness

The staff are the true stars of Aqua Via. Phi, Bria, and Bryant have created an atmosphere that's warm, inviting, and incredibly friendly. Any issue I've had was resolved immediately, and their attentiveness is unmatched. They're the reason I loved living here so much!

AB
Aaron B.
Oct 2022
5.0
Building
Recommends
Condition
Satisfaction

Aqua Via offers an incredible living experience with its reasonable prices and perfect location. The support staff is always on the ball, ensuring that everything runs smoothly. The building has been maintained well and provides a comfortable and secure place to call home. For anyone seeking a great apartment in the area, this would be a top choice.

Landlord
SRG Residential
Recommends
Responsiveness
Reasonableness

The management team here really makes Aqua Via stand out. Always available and willing to help, they go above and beyond to ensure residents are satisfied. It's been four years of excellent service from Gladys, Matt, and Bryant, and they've truly become more than just staff; they're friends who care deeply about the wellbeing of everyone living here.

Anonymous Tenant
Jul 2022
4.9
Building
Recommends
Condition
Satisfaction

Living at Aqua Via has been a dream come true! The spacious apartments with their large windows let in so much light and offer stunning views. It's been an absolute delight to take leisurely walks near the water, and the high ceilings make the space feel even more open and airy. Despite the train noise, which can be quite loud, it's something you can adapt to over time.

Landlord
SRG Residential
Recommends
Responsiveness
Reasonableness

The staff here, including Bryant, Phi, and Bria, are just phenomenal. They're always ready to lend a hand and address any concerns promptly. Bryant, in particular, has been a hero on more than one occasion, looking out for our well-being and even preventing a bike theft. I'm grateful for their dedication and the sense of community they foster.

JW
Jill W.
Nov 2021
4.9
Building
Recommends
Condition
Satisfaction

I had the opportunity to stay at Aqua Via for a week and was impressed by its proximity to the water and the scenic walking trails. The leasing office staff were amiable and helpful, always greeting us with a smile. The building's location is convenient, and nearby restaurants offer great dining options. Overall, it's a pleasant place to stay for both short and long-term.

Landlord
SRG Residential
Recommends
Responsiveness
Reasonableness

During my short stay at Aqua Via, I found the staff, including Gladys, Matt, and Bryant, to be very attentive and hard-working. They take great care of the property and residents, making sure everyone feels at home. It's clear that they not only perform their jobs well but also care about the community they're building. They've even become friends to many, including my family.

Anonymous Tenant
Oct 2021
4.5
Building
Recommends
Condition
Satisfaction

I've cherished my time at Aqua Via mainly because of the fantastic location and the building's features. However, the issue with the EV chargers has been a significant inconvenience. As an EV owner, the limited charging options and high costs have been problematic. The building is great for those without EVs, but it could really improve its facilities for sustainable energy vehicles.

Landlord
SRG Residential
Recommends
Responsiveness
Reasonableness

The property management team has been a mix of experiences over the years. I've seen some fantastic management like Yash, who brought much-needed organization and attention to the residents' needs. However, there have been periods of disorganization due to frequent changes in management. I hope for more consistency in the future.