The building has modern amenities and a convenient location. However, the handling of apartment applications leaves much to be desired. The deposit policies are not transparent, and it seems they are taking advantage of applicants. There's a lot of frustration around communication delays and unclear procedures.

The leasing team, particularly Noha, has a very slow response time. Their communication is poor and it often feels like they are not respecting the financial commitments of the applicants. It's disheartening to hear that they do not honor the terms of the contract regarding deposit refunds.

The location of the apartment is great, but the staff's responsiveness and professionalism do not match the building's image. They seem more interested in financial gain than in providing good service, and the handling of lease terminations is particularly concerning.

The leasing team's communication is lacking, and their approach to financial matters feels predatory. The situation with key handover and final statement charges is troubling. This type of behavior does not inspire trust in potential tenants.

This apartment complex comes across as disorganized and not particularly student-friendly. The rigid income requirements make it difficult for certain groups to rent, and the lack of responsiveness during the application process is a bad sign.

Dealing with the leasing team can be frustrating due to the lack of continuity and efficient communication. It seems they do not prioritize customer service or make an effort to facilitate the application process for all interested parties.

Securing an apartment here is a tedious process, but the end result is satisfying. The amenities are a big plus, and it seems like a great place for roommates to live. The community feels welcoming and well-suited for residents looking for their first place.

Alex and the Modera Berkeley team have been patient and supportive throughout the leasing process. Their assistance was essential in helping us secure our apartment. Their dedication to helping new tenants is commendable.

The location and design of the apartments are impressive, and the amenities are a nice touch. However, the application process and communication with the leasing team have significant room for improvement.

The management team's responsiveness to tenants' inquiries is commendable, especially their willingness to accommodate after-hours meetings. However, the lack of follow-up communication needs to be addressed to ensure a better tenant experience.

The apartment complex is generally clean and well-maintained, despite some construction. It's located in a lively area, although sometimes there are unwelcome visitors by the main gate. Maintenance issues are addressed swiftly, which is a relief.

The leasing team is quite efficient when it comes to resolving issues, such as misplaced packages. They're helpful and seem to care about the residents' concerns. It's good to know they're proactive and responsive in these situations.

The construction noise and never-ending elevator repairs make living here less than ideal. The high trash fee and strict collection standards are also points of contention. For the premium price, one would expect better service and facilities.

Customer service at this building seems to be very poor, with a lack of follow-up and dismissive attitudes from the leasing office. It feels like tenants' concerns are not taken seriously, which is not acceptable in a professional setting.

The building seems to have issues with organization and respect for potential tenants. Communication during the application process is problematic, and the leasing team's attitude can be quite off-putting.

The leasing team's unprofessionalism comes across as disrespectful and condescending. Their inability to provide timely responses and to work with applicants on meeting requirements is a major downside. It's disappointing to hear about such a negative experience.

The Modera Berkeley community has a family-friendly vibe with modern amenities that residents appreciate. The neighborhood is vibrant and the facilities are up to date, making it a desirable place to live.

Kudos to the management team for their supportive approach. They seem to understand the needs of the community and work hard to maintain a pleasant living environment for all residents. Their professionalism is a strong selling point for potential tenants.

The facility is close to UC Berkeley, which is a plus. However, the leasing office's customer service is subpar and seems to create unnecessary obstacles for student tenants, which is a serious drawback for a building in such a student-heavy area.

The leasing office requires extensive documentation and their handling of fees and security deposits is questionable. It's unfortunate to hear that families and students have had such a negative experience with the customer service provided by the building's management.