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Bachenheimer

Berkeley, CA

Building

Rating
Overall
2.9
Condition
3.0
Satisfaction
2.8
Recommend
50%

Landlord

Mill Creek Residential
As of Nov 2023

This Location

Rating
Overall
3.0
Reasonableness
3.0
Responsiveness
3.0
Recommend
50%

Overall

Rating
Overall
2.8
Reasonableness
2.8
Responsiveness
2.8
Recommend
46%

Reviews

MR
Mitchell R.
Nov 2023
1.0
Building
Recommends
Condition
Satisfaction

I'm having a rough time in this building. Between the lockout issues, frequent wifi outages, and the endless noise from construction, it's been a nightmare. And forget about fresh air—the dust is so bad you can't even open a window!

Landlord
Mill Creek Residential
Recommends
Responsiveness
Reasonableness

The management couldn't care less about our problems. There's no help when you're locked out, and they don't seem to be trying to fix any of the recurring issues. It feels like they're just here to collect rent and not much else.

ES
Elizabeth S.
Aug 2023
4.9
Building
Recommends
Condition
Satisfaction

This apartment has been a cozy spot for me, conveniently located near everything I need. The walkability is fantastic, and the staff have been a huge help throughout my stay. From application to move-in, they've made the process as stress-free as it could be.

Landlord
Mill Creek Residential
Recommends
Responsiveness
Reasonableness

Huge shoutout to the leasing office staff for their guidance and support. They were with me every step of the way, making sure I understood each part of the process. It's been a breeze moving in thanks to their expertise and warm approach.

RE
Rachel E.
Apr 2023
5.0
Building
Recommends
Condition
Satisfaction

Living at Modera has been nothing but a joy for the past year. My partner and I love the modern amenities, especially the in-unit washer and dryer. The apartment's location is super convenient, with plenty of options for dining out or hopping on public transit. It's such a vibrant community, and we feel right at home.

Landlord
Mill Creek Residential
Recommends
Responsiveness
Reasonableness

The leasing staff at Modera are the friendliest people around. They always greet us with a smile and are ready to help with whatever we need. It's really made our experience here so pleasant. I'd tell anyone looking for a new place that they'd be lucky to have such a supportive team by their side.

MW
Mario W.
Sep 2022
4.7
Building
Recommends
Condition
Satisfaction

Bachenheimer has been my home for 18 months now, and I love it here despite the nearby construction. The building is well-maintained, the common areas are always clean, and they're super quick about maintenance requests. I really appreciate the effort they put in to make sure we're comfortable.

Landlord
Mill Creek Residential
Recommends
Responsiveness
Reasonableness

Mittra and Nicole from the leasing office have been absolute stars. They go above and beyond to ensure a great living experience for us residents. It's rare to find staff who care so much and consistently deliver such a high level of service. They're truly exceptional!

Anonymous Tenant
Oct 2021
4.7
Building
Recommends
Condition
Satisfaction

I've been at Bachenheimer for two years and have really enjoyed the environment. Whenever there's an issue, it's addressed quickly. The building is well-kept and the amenities meet my expectations. It's been a positive experience overall.

Landlord
Mill Creek Residential
Recommends
Responsiveness
Reasonableness

Jon Araiza, the building manager, has been a great help throughout my stay. He's always available to resolve any concerns and does so with a friendly attitude. It's nice to have such a responsive and caring manager looking out for us.

MW
Meagan W.
Aug 2021
1.1
Building
Recommends
Condition
Satisfaction

I regret choosing this apartment; the natural light is non-existent and the construction noise is unbearable. It feels like you're living in a dimly lit cave with a soundtrack of constant hammering. Plus, the utilities fees here are through the roof. It's just not worth the money.

Landlord
Mill Creek Residential
Recommends
Responsiveness
Reasonableness

The management here seems to really take advantage of residents. They're charging an arm and a leg for basic utilities and then keeping your deposit with all sorts of made-up charges. It's just not fair, and it's clear they don't value their tenants.

SS
Samuel S.
Mar 2021
1.0
Building
Recommends
Condition
Satisfaction

Calling this place a 'garbage hole' might be an understatement. It's expensive, yet the quality is lacking in every way. The only redeeming quality is the rooftop, and that's not enough to make up for the lack of maintenance and absence of on-site staff.

Landlord
Mill Creek Residential
Recommends
Responsiveness
Reasonableness

I've had to wait weeks for maintenance requests to be addressed, and the emergency line is useless. It's clear that the property management is not prioritizing the well-being of its residents. Living anywhere else would probably be an upgrade.

NL
Natalie L.
Dec 2020
1.3
Building
Recommends
Condition
Satisfaction

I was really let down by the building's leasing staff. I showed up for a scheduled tour and ended up waiting forever without any updates. When I finally asked about the delay, the agent was so rude and unprofessional. It's a shame because you'd expect much better service, especially from a place that looks so upscale from the outside.

Landlord
Mill Creek Residential
Recommends
Responsiveness
Reasonableness

The attitude of the leasing agent was shocking. They were so rude and even threw my ID back at me. I mean, come on, basic respect isn't too much to ask for, right? Definitely not signing a lease with someone who treats potential tenants that poorly.