This place seemed promising, but it turned out to be a classic case of bait and switch. They advertised two bedrooms but only had three bedrooms available when we arrived. Despite the initial hiccup, we thought the apartment would work for us, but it was a red flag we should've heeded. Now after a drawn-out application process and confusion over our holding deposit, I'm left feeling misled and cheated.

The staff here gave me the runaround about the holding deposit and cancellation policy. I was told one thing by an employee only to be contradicted by management later. It's been weeks without a proper resolution, and the corporate's response was just as disappointing. It seems like they're accustomed to these shady practices, and it's unacceptable.

The location of Admirals Cove can't be beaten, but that's where the positives end. The buildings are old with a mere cosmetic upgrade, and it shows. The insulation is poor, and you can hear everything through the thin walls. Plus, the heating system is a nightmare, costing a fortune while not even being effective.

The management at Admirals Cove is a huge letdown. Their handling of utilities is questionable at best, and they seem indifferent to the residents' concerns. Dealing with them has been a pain, and they've made me feel like nothing more than a number in their ledger. A big thumbs down to their customer service.

Don't be fooled by the superficial renovations of these old military housings. The paint job is already peeling, and the electrical work is unreliable. The rodent problem is serious, and the management does nothing to address the trash issue that's likely contributing to it. Also, the gas bills are sky-high, which makes no sense since there's no gas appliances in the unit.

Management here is initially friendly but becomes dismissive once you bring up legitimate complaints. They've been unhelpful, blaming me for the mice issue and refusing to provide details on utility billing. It's frustrating that they're not more accountable, especially given the high cost of living here.

The apartment amenities and location are absolutely top-notch! Living here has been such a convenience with Target, Safeway, and various restaurants just a minute's drive away. The ferry ports close by and easy access to Oakland and SF make it an unbeatable spot. The pool, gym, and BBQ area have been fantastic, and I love using the fire-pit area for evening relaxation.

Jessica Pena, the manager, is incredible. She's a true professional who's always attentive and accommodating. I've never seen someone so dedicated and quick to resolve any issues. Her approach to customer service has completely transformed the living experience here, and I'm grateful for her empathy and efficiency.

I highly recommend looking elsewhere. The apartment complex itself has several issues, such as unreasonable security deposit charges and unresponsive management. They even charged for repainting and weeding the yard, which seems excessive. Dealing with these problems has left a very sour taste in my mouth.

The management's lack of responsiveness is appalling. They added exorbitant charges upon move-out and then ignored my emails and calls when I tried to dispute them. Now I'm dealing with debt collectors because of their failure to communicate, which is incredibly frustrating and disappointing.

Admirals Cove is a great place to call home. The townhomes are the perfect size, and the huge backyard is amazing for my pets. The landscaping is beautiful and well-maintained, which makes for a pleasant environment. I'm looking forward to another year here and enjoying all the amenities they offer.

Jessica and Eduardo from the management team have shown that they genuinely care about the residents. They're prompt in addressing issues, like the emergency work order I had, which they handled swiftly. Their responsiveness and effective communication have really stood out to me.