Windsor Communities
Summary
Ratings
Buildings
Allegro at Jack London Square
240 3rd St, Oakland, CA
Reviews
The management and maintenance team have been absolute stars throughout our stay. They've always gone the extra mile, whether that was bringing packages right to our door during quarantine or being on hand to print documents for us. Their responsiveness and helpfulness have really made our living experience here smooth and enjoyable.
The staff's approachability and quick responses have been a highlight of my experience so far. Moving in was a breeze thanks to the seamless leasing process, and their friendliness adds to the overall positive atmosphere of the place.
Makayla from the management team deserves a shoutout for her exceptional service. It's great to see someone so dedicated and nice. She's a significant part of what makes living here at Allegro a delight.
Dealing with property management has been frustrating. There's a lack of effort in addressing concerns, and the communication is inconsistent, to say the least. It's been a struggle to get straightforward answers, and the responsiveness is nowhere near what it should be.
The employees at this complex are some of the best. They're considerate and always ready to help out in any way they can. Lindzi was particularly helpful with my grocery delivery mishap. It's the little things like this that make a big difference in daily life.
The response from the leasing office, particularly from Angela the property manager, has been extremely disappointing. The lack of communication and the constant changing of stories have only added to our frustration. It's been a struggle to obtain the necessary support during this distressing time.