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Summary
Ratings
Buildings
The Logan Apartments
5110 Telegraph Ave, Oakland, CA
Reviews
The management, Maithy and Kevin in particular, are attentive and genuinely caring. They respond quickly to any concerns and go out of their way to ensure resident satisfaction. It's refreshing to see landlords who are so dedicated to their roles and who manage the property with such kindness and professionalism. Their approach is a significant factor in making The Logan feel like home.
The current management team has truly turned things around here at The Logan. Their dedication to creating a welcoming environment is evident, and their efforts to address concerns quickly are unparalleled. The staff, from the office to the front lobby, have all been friendly, professional, and a joy to interact with. They've made a significant impact on my overall happiness with this apartment.
The staff here, including Alex, Maithy, and Kevin, are always ready to lend a hand and make life at The Logan better. Their considerate and proactive approach to management is a breath of fresh air. Although there are improvements to be made, their dedication to the residents' well-being is clear and much appreciated. I trust they will address the concerns brought up by the tenants.
Yessenia and Cassandra, along with the rest of The Logan's staff, have made my transition to this building seamless. They are professional, friendly, and always willing to assist with any requests. The level of service provided here is exceptional, and it's clear that the staff takes pride in ensuring a great experience for all residents.
The staff at The Logan, including Alex on the maintenance team, are commendable for their quick and efficient service. They exemplify professionalism and are always willing to go the extra mile to resolve any issues. It's clear that the management team is working hard to maintain the property's standards, despite the challenges that arise.
Despite the building's management challenges, the staff at The Logan are a highlight. They're exceptionally great and seem to genuinely care about the residents' experiences. Their friendliness and professionalism stand out, and it's evident they're doing their best under the circumstances. I hope to see improvements that match the staff's high standard of service.
While the staff are pleasant and well-meaning, there is a disconnect between the management's actions and the needs of the residents. It's clear they are not empowered to make the necessary changes to improve the living experience fully. The lack of initiative in solving persistent problems, such as the fire alarm and elevator issues, is disappointing for a building of this caliber.