The landlord and the service staff are the friendliest people I've met. They make sure any service requests are taken care of almost immediately—usually within a day or two. Plus, the security team is more than just security; they're helpful neighbors who are part of the community. And kudos to the landlord for organizing those awesome community events; they really bring everyone together.

I can't say enough good things about Marcus, who streamlined the application process for me, and Johnny who fixed my window with a smile. The staff here, including the landlord, are all about building a tight-knit community. They're always so friendly and inviting—it's made this big building feel like home.

I expected better support from the landlord, especially with the car stacker issues. I've left voicemails and reached out for emergency support but got no response. A little acknowledgment or an apology would have gone a long way. It's disappointing to see such a lack of responsiveness.

Molly, Desmond, and Marcus are the leasing agents you wish you had everywhere. They've answered all my questions with such patience and care. The landlord here is doing something right to have such attentive staff. Whenever I needed help, they were just a message away—talk about peace of mind!

The staff, including the landlord, are helpful and friendly most days. However, there can be occasional hiccups, like with any apartment living. The parking situation with the car stackers has been a bit of a headache. It's clear they're trying to resolve issues, but sometimes the solutions offered can be more inconvenient than the problem.

Luba has been an angel since the day I moved in. She's always available to answer my questions and even helped me sort out an overcharge on my rent with efficiency and care. It's reassuring to know that if I encounter any issues, Luba is there with a solution. She truly understands the meaning of exceptional customer service.

The staff, including the landlord, seem overwhelmed and unprepared for the issues we face as residents. There's a real lack of communication, and it feels like once they've got you signed on a lease, your concerns no longer matter. I've had maintenance walk in without notice, which is unacceptable. The team needs to step up their game and start taking resident concerns seriously.

The management's response to the parking complaints has been disappointing. They tend to pass the buck to the parking management company, but as a tenant, I believe it's their responsibility to ensure that the amenities they promise are up to standard. Their aggressive rule enforcement is also off-putting. I just wish they were more resident-friendly when it comes to these issues.

The staff, from leasing to concierge and maintenance, have been nothing but helpful and friendly. They've made my move-in experience smooth and any concerns I've had were addressed, albeit with some delays in email communication. It's a relief to find a responsive team that makes an effort to resolve issues promptly.

I have to give a shout-out to Luba for her incredible support. She's gone above and beyond to assist me with various issues and her kindness has made my experience here much better. Good landlords are hard to find, and Luba stands out as one of the best. Her dedication to tenant satisfaction is commendable.