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CIM

CIM
cimgroup.com

Summary

As of Feb 2024

Ratings

Rating
Overall
5.0
Reasonableness
5.0
Responsiveness
5.0
Recommend
100%

Buildings

Overall
Condition
Recommend

Channel House

40 Harrison St, Oakland, CA

Overall
4.9
Condition
4.7
Recommend
100%

Eleven Fifty Clay

1150 Clay St, Oakland, CA

Overall
5.0
Condition
4.9
Recommend
100%

Reviews

MB
Michael B.
Oct 2021
Recommends
Responsiveness
Reasonableness

Working with Isaiah was a highlight of the leasing process. He was patient, informative, and it was evident he cared about finding the perfect apartment for us. It's rare to come across someone so dedicated and pleasant in his role.

TS
Tonya S.
Nov 2023
Recommends
Responsiveness
Reasonableness

The staff here are nothing short of amazing. David and Crystal stand out with their friendly demeanor and eagerness to organize community events. They're always there when you need assistance. It's a real community vibe here, thanks to their efforts.

PJ
Preston J.
Nov 2021
Recommends
Responsiveness
Reasonableness

Brittany & Desmond Nelson are fantastic. They're always available to help and really know how to manage a building. Their approachable and kind nature makes them stand out as exceptional landlords.

WG
William G.
Oct 2022
Recommends
Responsiveness
Reasonableness

David, Will, and Crystal from the front desk and leasing office are all stars. Friendly, helpful, and always with a smile - they make every interaction a joy. It's like they're part of your day in the best possible way.

Anonymous Tenant
Jun 2022
Recommends
Responsiveness
Reasonableness

Staff like Dave, Crystal, and Will really make this place stand out. They're attentive to concerns, quick to respond to questions, and just generally have your back. With the new management, things like the fire alarm issues have been resolved, which shows they're listening and making changes.

EL
Emily L.
Aug 2023
Recommends
Responsiveness
Reasonableness

Desmond from the leasing office deserves a shout-out for his personable nature and dedication to finding the right unit for residents. He was a big part of why I decided to make Channel House my home. He's always available for a chat, making everything feel more personal and less transactional.

HJ
Helen J.
Dec 2023
Recommends
Responsiveness
Reasonableness

The staff here are incredibly personable and make sure that residents feel taken care of. Any issues that come up are dealt with promptly, which really adds to the overall positive experience of living here.

SN
Sherry N.
Jul 2022
Recommends
Responsiveness
Reasonableness

Rae, Desmond, and the whole team at Eleven Fifty Clay are just phenomenal. They're attentive and handle everything with a smile. Their hard work definitely doesn't go unnoticed, and it's been a pleasure interacting with them during my stay.

Anonymous Tenant
Sep 2023
Recommends
Responsiveness
Reasonableness

The property management team here is top-notch. They are always on the ball, responding to any issues swiftly. I appreciate how they maintain the building so well and create a welcoming atmosphere. They're a huge part of what makes living here so enjoyable.

JB
Jesse B.
Jul 2021
Recommends
Responsiveness
Reasonableness

Rae and Grace from the leasing office deserve a shoutout for their incredible assistance. They were super accommodating with my last-minute unit changes and even took the time to show me around the neighborhood. The whole staff here makes you feel like you're part of a family, and that's really something special.

AL
Audrey L.
Mar 2021
Recommends
Responsiveness
Reasonableness

Kudos to the front desk staff, especially Grace, Nicole, Desmond, and Rae, for their helpfulness and great personalities. They've gone above and beyond, including saving a plate of food for me when I missed an event. Their efforts make this place feel like more than just an apartment building; it feels like home.

Anonymous Tenant
Dec 2022
Recommends
Responsiveness
Reasonableness

The staff here is so helpful, always there when you need them. They've truly made my experience living here a positive one. I feel like they're not just staff but part of the community, which makes all the difference.

LP
Lauren P.
Dec 2021
Recommends
Responsiveness
Reasonableness

Ray, Desmond, and Grace have shown nothing but compassion and friendliness since day one. Their support and presence in the building add to its charm. They're part of what makes the apartment complex feel like more than just a place to live.

KH
Katelyn H.
Feb 2024
Recommends
Responsiveness
Reasonableness

The management team, especially Tyler, were fantastic during my move in and move out. Their responsiveness and willingness to go the extra mile were greatly appreciated. It's rare to find such a dedicated and knowledgeable team, and they made a significant positive impact on my stay.

NR
Nicole R.
Aug 2022
Recommends
Responsiveness
Reasonableness

Rae, Des, Grace, and the rest of the team have been incredibly welcoming and helpful. They always have great local recommendations and genuinely care about the residents. Even the night staff is wonderful, making sure pets get treats and feel loved. Kudos to them for creating such a warm environment.