Ever since David became the manager, things have really gone downhill. It feels like if you need anything from him, you're better off shouting into the void. There's a sense of neglect that wasn't there before, which is a shame because the staff used to be more attentive. It's tough because you want to love where you live, but with a manager like this, it's a challenge.

General Manager David was very accommodating during my visit to University Park. He was welcoming and made sure I had all the information I needed for my self-guided tour. This level of kindness and professionalism is something I value, especially in these challenging times. If I decide to move in, I hope this kind of service continues.

Alejandro is the shining star of the management team. Always ready to help and quick to address any maintenance issues, he really understands the importance of good service. When you have someone like him to rely on, it eases the burden of small inconveniences, like noisy streets or a finicky dryer. It's comforting to know that at least someone is looking out for the residents.

Our new manager David... well, he's been a character. From personal observations and neighborly chats, it's clear he's not the most reliable or considerate - whether it's about a buyout offer or flying a drone into someone's window. It's a serious concern when you don't feel like the person in charge respects the residents or the rules they're supposed to enforce. I just hope things improve for the sake of this lovely community.