Avanath
Summary
Ratings
Buildings
Acton Courtyard
1370 University Ave, Berkeley, CA
Reviews
The office staff, especially Anna Keesling, have gone above and beyond to ensure a smooth rental experience. From managing apartment paperwork to day-to-day interactions, Anna has been a delight to work with. Her dedication and helpful nature, alongside Andrea and Milinda, make every visit to the office a positive one. It's reassuring to have such a supportive team just a call or visit away.
Dealing with the management has been nothing short of a nightmare. Not only did they overcharge on rent in violation of rent control limits, but they also displayed a lack of transparency and accountability when caught. The staff, including the maintenance manager Tyler Rego, failed to provide timely assistance or follow through on their promises, such as maintaining surveillance for the bike cage. The entire ordeal of rent discrepancies and the lack of effective communication has been incredibly frustrating.
The staff here is commendable for their helpful and friendly demeanor. It’s a relief to know that the people managing your home are both efficient and approachable. The move-in process was seamless, and it's clear that the staff, particularly Nakia, are committed to making residents feel at home. It's comforting to have such a reliable support system within the apartment community.